Shipping and Returns
Shipping Policy
At our gifting service, we're proud to offer a hassle-free shipping policy. For orders over 2000, delivery is free of charge. For orders below 2000, suitable charges apply but rest assured, we take care of the packaging for you. Sit back, relax and let us handle the delivery of your special gift.
Return and Exchange Policy
At Magical Tales, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer hassle-free returns and exchanges. Please contact us within 14 days of receiving your order to initiate a return or exchange. Items must be in their original condition and packaging. Shipping costs for returns or exchanges are the responsibility of the customer, unless the item received was damaged or defective. We pride ourselves on our high-quality craftsmanship and attention to detail, but if there is an issue with your order, please let us know and we will make it right. Thank you for choosing Magical Tales for all your gift-giving needs!